Return policy
At CheeryBells, we want you to be completely satisfied with your purchase. If for any reason you are not, please review our return policy below.
1. Return Eligibility
You may return items within [30 days] of the delivery date for a refund or exchange, provided they meet the following criteria:
Items must be in their original condition, unused, and with all tags attached.
Items must be returned in the original packaging.
2. How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer service team at cheerybellsuk@gmail.com to request a return authorization.
Include your order number and reason for the return in your message.
Once your return is approved, you will receive instructions on how to return your item.
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item, defective item). We recommend using a trackable shipping service or purchasing shipping insurance for items over [10 GBP].
4. Refunds
Refunds will be processed within [7-10 business days] of receiving your returned item. The refund will be issued to the original payment method used during purchase. Please note that shipping fees are non-refundable.
5. Exchanges
If you would like to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [7 days] of delivery. We will provide instructions for returning the item and ensure you receive a replacement or refund.
7. Changes to Return Policy
CheeryBells reserves the right to modify this return policy at any time. Any changes will be posted on our website with an updated effective date.
8. Contact Us
If you have any questions or concerns about our return policy, please reach out to us at:
CheeryBells
cheerybellsuk@gmail.com
1. Return Eligibility
You may return items within [30 days] of the delivery date for a refund or exchange, provided they meet the following criteria:
Items must be in their original condition, unused, and with all tags attached.
Items must be returned in the original packaging.
2. How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer service team at cheerybellsuk@gmail.com to request a return authorization.
Include your order number and reason for the return in your message.
Once your return is approved, you will receive instructions on how to return your item.
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item, defective item). We recommend using a trackable shipping service or purchasing shipping insurance for items over [10 GBP].
4. Refunds
Refunds will be processed within [7-10 business days] of receiving your returned item. The refund will be issued to the original payment method used during purchase. Please note that shipping fees are non-refundable.
5. Exchanges
If you would like to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [7 days] of delivery. We will provide instructions for returning the item and ensure you receive a replacement or refund.
7. Changes to Return Policy
CheeryBells reserves the right to modify this return policy at any time. Any changes will be posted on our website with an updated effective date.
8. Contact Us
If you have any questions or concerns about our return policy, please reach out to us at:
CheeryBells
cheerybellsuk@gmail.com